Get In Touch

Choose the contact method that works best for you

📞

Phone

Speak directly with our customer service team

(877) 689-7747

Mon-Fri: 8:00 AM - 8:00 PM PT
Sat-Sun: Closed

✉️

Email

Send us an email and we'll respond within 24 hours

support@bluemountainloanusa.com

Typical response time:
Within 24 hours

📝

Contact Form

Fill out our form below and we'll get back to you

Use Form Below

Response time:
1-2 business days

📬

Mailing Address

Send us mail or documents by post

Blue Mountain Loans
PO Box 11781
Santa Rosa, CA 95406-1781

⏰ Customer Service Hours

Our team is available to assist you during these hours (Pacific Time)

Monday - Friday
8:00 AM - 8:00 PM PT
Saturday - Sunday
Closed
Online Applications
24/7 Available
Holidays
Closed on Major Holidays

Note: You can apply for a loan online 24/7, even when our offices are closed. Applications submitted outside business hours will be reviewed on the next business day.

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Thank you for contacting Blue Mountain Loans. We've received your message and will respond within 1-2 business days.

Send Us a Message

Fill out the form below and our team will get back to you as soon as possible.

Privacy Note: Your information is protected and will only be used to respond to your inquiry. We do not share your personal information with third parties. See our Privacy Policy for details.

Common Questions

You might find your answer in our FAQ before contacting us

How long does approval take?

Most applications receive an instant decision within 5-10 minutes.

Learn More →

What are your interest rates?

Our APR ranges from 59.99% to 299.99% depending on creditworthiness.

View Rates →

When will I receive my funds?

Same day (if approved before 6pm PT) or next business day.

See Process →

Can I pay off my loan early?

Yes! There are no prepayment penalties. Pay off anytime to save on interest.

Learn More →
View All FAQs →

Contact Information

📞

Customer Service Phone

(877) 689-7747
Monday-Friday: 8:00 AM - 8:00 PM PT

✉️

Email Support

support@bluemountainloanusa.com
Response within 24 hours

📬

Mailing Address

Blue Mountain Loans
PO Box 11781
Santa Rosa, CA 95406-1781

🌐

Online Account

bluemountainloanusa.com
Log in 24/7 to manage your loan

Before You Contact Us

To help us assist you faster, please have the following information ready:

  • Your loan account number (if applicable)
  • Your full name and date of birth
  • The phone number or email on your account
  • Details about your specific question or issue

⚠️ Experiencing Financial Difficulty?

If you're having trouble making payments, please contact us immediately at (877) 689-7747. The sooner you reach out, the more options we may have to help you. We're committed to working with customers experiencing hardship.